- Help Center
- Messages and notifications
Messages and notifications
Chatting with sellers and customers, what chats block, the bell and your notification switches.
- Messages: chatting with sellers, shops and customersTap the paper plane to open Messages. All your profiles share one inbox, and each reply goes out as the profile the chat belongs to.
- Why was my message blocked?XO Bestie checks every chat message. A blocked message shows the reason under it, and the other person never sees it.
- Your notifications (the bell)Tap the bell to see your notifications and the jobs waiting for you. The number on the bell counts both.
- Choosing which notifications you getOpen Notifications in Global Settings to switch groups of phone alerts and emails on or off. Everything still shows in the bell.
- Turning phone notifications on or offThe app asks once if it may send notifications. After you answer your phone's own prompt, change it in your phone's settings.