Reporting a listing or a post
On this page
You can report a listing or a post from its menu. You must be signed in. Our team then looks at the report.
How do I report a listing?
In the appListingShare iconReport- Open the listing.
- Tap the share icon next to the heart.
- Tap Report.
- Pick a reason, then tap Next.
- In Details, describe the problem. Write 40 to 500 characters.
- Tap Submit.
You will see Report sent and a case number. Keep it.
How do I report a post?
In the appFeedMoreReport- Open the Feed tab.
- Tap the three dots on the post.
- Tap Report.
- Follow the same steps as above.
You do not see Report on your own listings or posts.
What reasons can I pick?
- Selling or promoting restricted items
- Nudity or sexual activity
- Scam, fraud or spam
- Intellectual property
- Bullying, self-harm, suicide
- Violence, hate or exploitation
- Something else
Can I report an item that is not as described?
Not here. If an item is not as described, is damaged, or is missing, use your order. See How to return a purchase.
What happens after I report?
Our team looks at the report. We do not tell the other person who reported them. We do not send you an update when the review ends. If you need to follow up, quote your case number to Support. See Contacting XO Bestie Support.
What if I report the same thing twice?
You only need to report something once.
Can I report a person, a shop, a message, a comment or a review?
Not in the app. Report one of their listings or posts if that is where the problem is. For anything else, write to Support and include the @handle. See Avoiding fraud and scams.
What if I am signed out?
You are asked to sign in before you can report.