Booking a service
On this page
You book a service in five steps. You pick your services, who you want, a time, any products, then you confirm. You need an account and a card.
In the appServicesShopStart a Booking Now- Choose servicesPick one or more
- Select staffAnyone, or one person
- Pick a timeIt is held while you finish
- Add productsOptional
- Confirm bookingBook now
How do I book a service?
- Open a shop’s page or a service page. See finding a service near you.
- On a shop page, tap Start a Booking Now. On a service page, tap Book next to an option.
- On Choose services, pick one or more options. The button at the bottom shows the total time and price.
- On Select staff, tap Anyone or a named person.
- On Pick a time, choose a day, then a time.
- On Add products, add what you want, or tap Skip.
- On Confirm booking, check the summary and the card under Pay with.
- Tap Book now.
You get a confirmation number. You can find the booking later in your booked services.
Can I book more than one service at once?
Yes. Pick several services on the first step. They become one appointment with one person.
How does picking a time work?
Pick a day, then a time. The time is held for you for 5 minutes while you finish booking. If someone takes it first, pick another time.
Can I add products to my booking?
Yes. On Add products, add products from the shop. You get them at your visit.
Will I be charged when I book?
Only if the shop asks for a deposit. Otherwise you pay at your visit. You always need a card to book. See paying for a booking.
Which policy applies to my booking?
The shop’s policy when you book. If the shop changes it later, your booking keeps the one you booked with.
Will I get a reminder?
Yes. You get a reminder 24 hours before and again 2 hours before your appointment.
Who can book?
Anyone with an account, on any profile.
Why can’t I book?
- You cannot book your own service.
- You need a card under Pay with. Tap + Add new to add one.
- If your card is declined, pick or add another card.
- If your bank asks you to confirm the payment, finish its step, then try again.