Can I put my closet on hold while I am away?
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No. The app has no vacation or pause setting. A profile cannot be paused or hidden. To stop selling for a while, unpublish your listings one by one. Sales you already have still need to ship within 5 days of the order date.
How do I stop new sales?
Unpublish each listing. Shoppers can no longer see it, and it is hidden from their wish lists until you publish it again.
In the appMenuBestie SettingsMy ClosetUnpublish- Tap Menu.
- Open Bestie Settings, then My Closet.
- On the Published tab, find a listing.
- Tap Unpublish.
- Repeat for each listing.
It happens right away. See unpublishing a listing.
How do I open my closet again?
- Open My Closet and go to the Unpublished tab.
- Tap Publish on each listing.
What about sales I already have?
Ship them in time. You have 5 days from the order date to buy a label, or to mark the sale as shipped. If you do not, XO Bestie cancels the sale and refunds the customer. It costs you the card processing fee. See cancelling a sale.
Unpublishing does not cancel a sale. A customer can also return an item while their return window is open.
Can I pause my whole profile?
No. A profile cannot be paused or deleted. Only the whole account can be closed. See closing your account.