Can I exchange an item for a different size or color?

No. To get a different size or color, return the item for a refund, then buy the one you want. You can return it only if the seller accepts returns and the return window is still open.

How do I get a different size or color?

1. Return the item. See how to return a purchase.
2. Buy the size or color you want from the listing.

The two are separate orders. You do not have to wait for the return to finish before you buy.

Which return reason do I pick?

Pick the one that fits best:

• Received item does not match description
• Wrong item received
• Item is defective or broken
• No longer needed

What if the other size is not in stock?

Then you cannot buy it. Another option is to message the seller before you return. See how to contact a seller.

What if the seller does not accept returns?

Then you cannot return it. See my item is damaged, wrong or not as described.