Changing your user ID
On this page
Your user ID is a name you can sign in with, instead of your email. You can change it once every 14 days, in Log in and Security.
What is my user ID?
It is how you sign in. You can use it in place of your email. It is not the same thing as the @handle on a profile. Each profile has its own @handle.
Your user ID and an @handle can be the same word. They are still two separate things. To sign in, type your user ID.
How do I change my user ID?
In the appMenuGlobal SettingsLog in and SecuritySigning inUser ID- Tap Menu.
- Tap the Global Settings tab.
- Tap Log in and Security.
- Find User ID in the Signing in section.
- Type the new user ID.
- Wait for Available to show under the box.
- Tap Save.
You stay signed in. XO Bestie adds a bell notice that says your account details changed.
What are the rules?
- 8 to 30 characters.
- Lowercase letters, numbers, and underscores only.
- It must be free. No other user ID or profile @handle can be the same.
If the name is taken, the line under the box says Taken. Try another. Save stays grey until the new ID is valid and available.
Why is the box grey?
You can change your user ID once every 14 days. When you cannot, the box is grey. It shows the date you can change it again.
If you changed the suggested user ID while you set up your account, that counts as a change. The 14 days start from that day.
Can I go back to my old user ID?
No. Old user IDs are never released. Nobody else can take one, and you cannot get it back either.
Can I sign in with my @handle?
Sign in with your email or your user ID, not a profile’s @handle. See Signing in and signing out.