Changing your name or date of birth
On this page
You change your name and date of birth in Personal Information. These details belong to your account, so they are the same on every profile.
How do I change my name or date of birth?
In the appMenuGlobal SettingsPersonal Information- Tap Menu.
- Tap the Global Settings tab.
- Tap Personal Information.
- Change First name, Last name, or Date of birth.
- Tap Save.
Save stays grey until you change something and every box is valid.
What are the rules?
- Names: Both names are required. They can be up to 30 characters. Letters, apostrophes, hyphens, dots, and spaces are fine. Numbers and symbols are not.
- Date of birth: Type it as MM/DD/YYYY. It must be a real date, not in the future. The year must be 1950 or later. You must be 18 or over.
If something is wrong, the screen tells you. You may see:
- “First name is required”
- “First name cannot contain numbers or symbols”
- “Enter your date of birth as MM/DD/YYYY”
- “That is not a real date”
- “That date is in the future”
- “The year must be 1950 or later”
- “You must be 18 or over to use XO Bestie”
Why does XO Bestie ask for my date of birth?
You must be 18 or over to use XO Bestie. XO Bestie uses your details to verify you and keep your account secure. Your date of birth is also used to verify you when you start selling.
Can I have a different name on each profile?
No. Your first name, last name, and date of birth are the same on every profile. Each profile has its own picture, display name, and @handle. See Editing your profile.
How do I change my email or phone number?
You cannot change them here. Personal Information shows your email and phone, but they are locked. Both change in Log in and Security.
How do I change my user ID or password?
Those are in Log in and Security too.