Your Booking Calendar

The Booking Calendar shows every appointment on your shop’s calendar. It has two views, Agenda and Work Week. Tap an appointment to open it.

You need the Service Provider profile to see this screen. If you hold more than one profile, switch to it first.

How do I switch between Agenda and Work Week?

1. Open the Booking Calendar.
2. Tap the view button at the top right. It shows the name of the view you are in, such as Work Week.

Each tap changes to the other view.

• Agenda shows one day as a list, in time order.
• Work Week shows a strip with the days of the week. Tap a day to see it. The day shows as a time grid, with a column for each team member.

How do I move to another day or week?

Use the arrows at the top of the calendar.

• In Agenda, the arrows move one day.
• In Work Week, the arrows move one week.

When you are looking at a day other than today, a double arrow appears on the side where today is. Tap it to go back to today.

On a day when you are closed, the date says Closed. In Work Week, closed days are grayed out in the day strip.

What do I see for each appointment?

Each appointment shows the customer’s name, the team member they are booked with, the services and how long it takes. It also shows its status, with a colored dot.

In Work Week, each team member shows their hours for the day. If they are not working, it says Off today for today, or Off for another day.

How do I open an appointment?

Tap it. The Appointment screen opens. From there you can finish it and take payment, mark a no-show, move it or cancel it. See Finishing, rescheduling or cancelling an appointment.

Why can’t customers book with me?

Your calendar needs at least one team member. Add your staff and their hours in Staff. See Adding your staff.

Can I add an appointment by hand?

There is no add button on the calendar. To ring up a customer who walks in, tap the round POS button at the bottom right of the calendar. It opens the till. See Taking payment at the POS till.

The till is only on the phone and tablet app. It does not open on the web.

How will I know about new, moved or cancelled bookings?

You get a notification and an email when a customer books, moves or cancels an appointment. See Notification settings.