Sales: settled bookings and in-store sales

Sales lists your settled bookings and the sales you rang up at the counter. A booking shows here once it is finished, cancelled or marked a no-show.

You need the Service Provider profile.

How do I find a sale?

1. Open Sales.
2. Type in Search your sales. You can search by customer name, service or product, staff name, or sale number.
3. Pick a time range: Last 90 days, This year, Last year, or an earlier year.
4. Tap a sale to open it.

What does each row show?

Each row shows the date, the customer, the price and the status. Tap a booking to open it. See Finishing, rescheduling or cancelling an appointment.

What do I see on a counter sale?

A counter sale is a sale of products at the till. Tap one to open Counter sale. It shows:

• The products sold.
• Products, Tax and Total.
• Paid at the desk or Not paid.
• Refunded, if anything was given back.

How do I refund a counter sale?

1. Open the counter sale.
2. Tap Refund under the product you want to refund.

The refund starts as soon as you tap. You can refund while your return window is open. See Your in-store return policy.

Are these sales in Shop Performance?

No. Use Sales for bookings and sales at the till.

How do I get paid for them?

Payouts follow your Wallet. See Getting paid on XO Bestie and How to use XO Bestie Wallet.