Who can see my name and address?
On this page
- What does a buyer see if I ship with XO Bestie?
- Do shoppers see my address on my closet or shop page?
- What does the public see for a Service Provider?
- Why does my home address show if I use it as my Ship From Address?
- Can I use a different address for each profile?
- How do I change the address?
- Who sees my buyers’ addresses?
It depends on your profile. For a Bestie, Boutique or Creator, your Ship From Address is printed on your shipping labels. For a Service Provider, your Business Address is public: anyone can see the full street address on your shop page and your location as a pin on the map.
What does a buyer see if I ship with XO Bestie?
The label on the package shows your account name and your Ship From Address. Carriers collect from that address and print it on your labels. The name on the label is your account name, and you cannot change it on the address screen. See setting your Ship From or Business Address.
If you ship with your own carrier, the label is yours. What it shows is up to you.
Do shoppers see my address on my closet or shop page?
No. The app does not show a Bestie, Boutique or Creator street address on a profile or listing.
What does the public see for a Service Provider?
A Service Provider’s address is shown on purpose, because customers come to you.
- Shop page. Open the shop, tap the About tab and look under Address. It shows the street, city, state and ZIP code. Customers can copy it.
- Booking. The address also shows on a customer’s booking.
- Services tab cards. A card shows the shop’s city and distance. It does not show the street.
- Map. The shop shows as a pin at its location.
Why does my home address show if I use it as my Ship From Address?
You have one address for your whole account. If you hold a Service Provider profile and a Bestie profile, they share it. Whatever you saved as your Ship From Address is your Business Address too, and the public sees it.
If that address is your home, a Service Provider profile makes it public. Think about this before you add a Service Provider profile.
Can I use a different address for each profile?
No. You have one address for your whole account. If you change it, it changes for every profile.
How do I change the address?
In the appMenuShop SettingsBusiness Address- Tap Menu.
- Open your profile’s settings. On a Service Provider profile, tap Shop Settings.
- Tap Business Address (Ship From Address on the other profiles).
- Change the address.
- Tap Save.
Who sees my buyers’ addresses?
You see the ship-to address of your own sales on the Shipment screen. See shipping a sale.