Getting ready to sell: the Before you can sell checklist

Before you can list anything, XO Bestie needs a few things from you. When something is missing, a panel called Before you can sell opens and lists what is left. Tap a step to finish it.

When does the checklist appear?

It appears when you try to start selling and a step is not done yet:

• Bestie profile and Boutique: tap Sell in the bar at the bottom of the app.
• Creator: tap Add a product on My Products. Posting is not blocked by the checklist.
• Service Provider: tap POS at the bottom of the app or on your Booking Calendar. Or tap Add a service in your Service Catalogue.

What are the steps?

Bestie profile, Boutique and Creator

1. Set where you ship from. Carriers pick up from this address and it prints on your labels. See Setting your Ship From or Business Address.
2. Set your return policy. How long customers have to submit a return and who pays for it. See Setting your return policy.
3. Set how you get paid. Where your money is sent after a sale. This opens your Wallet. See Getting paid on XO Bestie.

Service Provider

1. Add your business address. Where customers come to you, and how they find you nearby. See Setting your Ship From or Business Address.
2. Set your booking policy. The deposit you take and when it stops being refundable. See Setting your booking policy.
3. Set your business hours. The days and times you are open, so customers can book. See Setting business hours.
4. Set how you get paid. Where your money is sent after a sale. This opens your Wallet.

If you tap POS, there is one more step: Set up a card reader. It asks you to pair your reader or turn on Tap to Pay, so the till can take a card. See Setting up a card reader.

How do I finish a step?

1. Tap the step in the Before you can sell panel.
2. Fill in the screen it opens and save.
3. Go back and tap Sell (or the button you started from) again to see what is left.

Do I need to confirm my phone or email?

You confirm your email when you sign up. If you have no phone number yet, you add one when you set your address.

Do I have to add staff or licenses first?

No. Staff and licenses are not steps in the checklist.

What happens when everything is done?

The listing form opens when you tap Sell. A Bestie profile and a Boutique then see the four steps of the form. For help with it, see How to list pre-loved items or How to list products in your Boutique.